Creating the Discipline of Knowledge Management Book
describes the exploratory research that formed a piece of the theory end of our continuum and helped to define the early stages of the GW KM program. Since the fall of 2000, the crucible of the classroom and the demands of busy, fully employed professionals who comprise a major segment of the graduate student population have led us to developing methods and guidelines to assist our students in experiencing the practice end of our continuum. Dr. Murray and I collaborated in the creation of an “8-step approach to applying the principals of KM to improve business performance”(Drs. Arthur J. Murray and Francesco A. Calabrese, September 2000). The lecture materials for that approach are contained in the second half of this chapter, with minimal guideline narratives pending publication of a full paper on the subject.
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